No need to cancel your time with your provider
Neurology Associates is doing its part to reduce susceptible patients’ exposure to the COVID-19 coronavirus. Effective March 16, 2020, patients who request it may conduct their neurology, counseling and behavioral appointments with our neurologists, counselor and psychiatric nurse practitioner over audio-video. We suggest patients who are susceptible to the coronavirus, ill, think they may be ill, have family members who are ill, or who may be under quarantine, take advantage of this service. Otherwise, you do not have to cancel your in-person appointment. The federal government has eased telemedicine requirements as COVID-19 spreads.
The ability to meet with your doctor over telephone and video is most important for patients at risk of falling gravely ill from COVID-19. According to the Centers for Disease Control, that population:
- Is 60 years of age or older
- Has, regardless of age, underlying and/or chronic health conditions, including high blood pressure, diabetes, heart disease, cancer, respiratory problems and more
Neurology Associates strongly recommends susceptible patients take advantage of this service to protect yourself and your family. To date, there is no vaccine or herd immunity for COVID-19. The ability to use telemedicine during the COVID-19 outbreak also offers greater protection from the flu, which remains in full swing.
Please note that, unfortunately, we cannot take new telehealth neurology patients during this time.
Also, the cancelation policy for telehealth visits is the same as if you canceled an in-person visit. Canceling a telehealth visit with less than 24 hours’ notice will result in a $50 fee.
If you have questions and/or think a telehealth appointment may be the right option for you during COVID-19, call us at 480 800 4890. Many insurers are relaxing their telehealth requirements because of COVID-19. We work with a number of insurance companies so we cannot promise in this document that yours is covering telehealth, but we will check for you when you make or change your appointment. If we encounter any issues, we will call you.