Construction at Neurology Associates’ new Mesa clinic continues, and we’re excited to bring you some updates. The biggest announcement? We expect to see patients in the “real” part of the building as of very early January.
You may recall that we opened the facility, at 3308 N. Higley Road, a bit earlier than expected, this past June. We decided to do that when Dr. Rebecca Jones came back to Neurology Associates after two years in Arkansas. Since that time, though, we’ve remained under construction. Providers have been treating patients in a small section of the clinic that’s mostly separate from what will be our full-fledged facility.
But the long wait for construction to finish is coming to a close. We’re making a lot of progress. Here’s what’s happening the week of Nov. 9:
And if you are visiting us soon, the clinic is easy to spot from Higley Road – we’ve just erected a large sign that’s hard to miss. Plus, in the parking lot, look for a smaller sign that will point the way to the clinic.
Finally, we are very excited to say that Neurology Associates Mesa’s MRI machine will be delivered on Monday, Nov. 16. This is a big step toward rounding out our strategy to mirror all the amenities we provide at Neurology Associates Chandler. That means that, in addition to MRI exams, patients will also be able to get counseling, cognitive rehabilitation, and psychiatry in Mesa. We already offer EEGs, ambulatory EEGs and EMGs, as well as physical therapy and neuropsychological evaluations, at our Mesa facility.
As Neurology Associates Mesa grows, we will keep bringing on more neurologists, too. But make sure you know our stellar providers who helm Mesa now, and do us proud:
Call 480 800 4890 to make an appointment.
First, we will close over Thanksgiving, from Nov. 26-27, so our staff may enjoy a long weekend. We will see patients again on Monday, Nov. 30.
The second closure will last longer – 10 days. That’s when we’ll be closed Dec. 25-Jan. 3. We will return and see patients on Monday, Jan. 4.
What do these upcoming dates mean for you? Please make sure you have plenty of Neurology Associates-prescribed medications to last through both extended closures. Call 480 800 4890 for any refill requests.
Our staff work hard all through the year. As a thank you, we give them this extended time off every holiday season. We know both closures can seem like a long time so we want to prepare everyone in advance. Call or email us with any questions. And thank you for understanding!
November is National Alzheimer’s Disease Month and National Epilepsy Awareness Month.
Both conditions remain uncured, although treatable, to different degrees.
If you’re worried about yourself, or someone close to you, don’t put off seeing a neurologist. All of our doctors are well-versed in handling Alzheimer’s or epilepsy (Dr. Julie Lockwood specializes in epilepsy).
And if you’re concerned about going to a medical facility because of COVID-19, know that we’re exceeding CDC recommendations for coronavirus precautions.
Meanwhile, to learn more about Alzheimer’s, read this report from the Alzheimer’s Association. The document discusses how Alzheimer’s develops, outlines its different stages, provides guidance for distinguishing Alzheimer’s from normal, age-related cognitive changes, and highlights new statistics from 2020.
Finally, if you’re looking for some of the latest epilepsy research findings and news, CURE Epilepsy has insights here.
We’ll bring you more about Alzheimer’s and epilepsy over the course of November as part of the conditions’ awareness months.
We are so excited to welcome Dr. C. Andrew Sales to Neurology Associates.
Dr. Sales, a general neurologist with an emphasis in otoneurology, joins our Mesa clinic from Washington state, where he practiced since 2017. He earned his medical degree at the University of Arizona in Tucson, then completed his internship, residency and fellowship at The Ohio State University.
One of our favorite things about Dr. Sales isn’t just his expertise – he is great with patients and desires to help them achieve the highest possible quality of life.
“I very much cherish the doctor-patient relationship, and believe that healing is more than just medical treatment,” Dr. Sales says. “It is also empathic listening and understanding. I strive for my patients to feel comfortable with me as their physician.”
Dr. Sales chose otoneurology, the neurological field of ear disorders (dizziness, the lack of equilibrium, etc.), after his mother suffered a vertigo attack “that literally brought her to her feet,” he says. Dr. Sales says that experience was one of the scariest of his mom’s life, and he wanted to help.
“I’ve found that our sense of balance is under-appreciated until we suffer from imbalance, where it can literally turn our lives upside down,” Dr. Sales says. “Understanding how the brain and the ear work together has been so meaningful to me because it has helped me guide my mom and my patients back toward their sense of normalcy.”
Dr. Sales, like all our neurologists, is Board-Certified. He is a member of the American Academy of Neurology, the Vestibular Disorders Association and Tau Beta Pi, the engineering honors society.
Outside of the office, Dr. Sales embraces life. He loves cooking, learning foreign languages (he’s fluent in French and knows Russian, Tagalog and Japanese!) and playing music – the piano in particular. He also holds a bachelor of science in engineering.
Dr. Sales sees patients at our Mesa clinic (3308 N. Higley Road). He is available on Wednesday afternoons, and all day Thursdays and Fridays. Make your appointment by calling 480 800 4890 or by submitting your request online.
Neurology Associates opened its new Mesa clinic on June 1 and soon will have it fully staffed for patient convenience.
Please note, the facility, at 3308 N. Higley Road, remains under construction while we build a duplicate of our Chandler clinic, complete with MRI exams, neuropsychological evaluations, counseling and more. Happily, with the return of Dr. Rebecca Jones to the practice, Neurology Associates decided to open its larger Mesa location a few months earlier than planned. Patients may hear some noise in the background but we are doing our best to mitigate any disruptions.
Neurology Associates Neuroscience Center is offering appointments with:
Throughout all these additions and upgrades, please rest assured that we continue to adhere to strict COVID-19 protocols to protect both staff and patients.
It’s all coming together so we may provide you with full-service neurology in the East Valley.
Relaxed Regulations Amid COVID-19 Make Extended Reach Possible
Isolation due to COVID-19 only adds to the stress of living with a chronic or undiagnosed neurological condition. People still need to see their doctors but may be too afraid, or otherwise unable, to visit even a controlled medical facility.
Neurology Associates now fills the gap through telehealth (video-audio) services – and not just for existing patients. Due to relaxed regulations amid the coronavirus pandemic, the practice also accepts many new, statewide, out-of-state and self-pay telehealth patients.
This comes as welcome news for snowbirds who have returned to their homes up north and want continuity of care, and for almost anyone else needing expert brain and spinal attention during COVID-19.
“Being able to help people regardless of their location is vital right now,” said Dr. Andrea An, head neurologist at Neurology Associates. “Many patients are isolated and struggling not just with physical health, but with mental health as well. Now more than ever, they need to know they have care and support.”
Uncovering and treating neurological disorders remains imperative during a pandemic; yet, the task becomes more difficult when patients cannot or will not leave their homes. Even though Neurology Associates has implemented a number of precautions – including spacing waiting room chairs at least six feet apart and installing sneezeguards at the front desk – patients need alternatives to in-person visits. Neurology Associates has responded by rolling out a very simple, secure video platform for telehealth appointments.
Most new patients will immediately be able to use telehealth. However, suspected or known Parkinson’s disease, multiple sclerosis and some other disorders require an initial in-person visit with a neurologist for hands-on examinations and observation. After that, though, the majority of patients may conduct follow-up appointments via telehealth.
All patients who see a Neurology Associates neurologist, whether in person or over video, have the opportunity to work with several other providers at the clinic, three of whom also offer telehealth services. Neurology Associates’ naturopathic physician and counselor, psychiatric nurse practitioner and physical therapist each are meeting with patients via video, as able. Other services, including infusions, diagnostic procedures, MRI exams, and neuropsychological evaluations, remain in-person.
Eligibility for telehealth visits depends on factors including neurological condition and insurance coverage. Neurology Associates also offers self-pay plans for telehealth appointments.
About Neurology Associates Neuroscience Center
Neurology Associates Neuroscience Center specializes in the conditions and disorders linked to brain and spinal abnormalities. Neurology Associates takes patient care beyond typical boundaries, incorporating a truly holistic approach that encompasses psychiatry, neuropsychology, physical therapy, naturopathic medicine, counseling, cognitive rehabilitation and more. Neurology Associates is staffed by neurologists with different areas of focus, a psychiatric nurse practitioner, a doctor in physical therapy, naturopathic physicians and clinical psychologists. Neurology Associates has two Arizona locations, one in Chandler and another opening soon in northeast Mesa.
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At Neurology Associates, patient safety and well-being are always top priority. In addition to our routine protocols to keep patients safe, we have implemented -- and will continue to implement, as needed -- additional measures to guard against COVID-19. We are closely following CDC guidelines and recommendations.
Although we are not currently experiencing any imminent threat, please rest assured that we have a plan in place to keep Neurology Associates a safe facility for both our staff and patients. As of April 2020, we are only seeing patients at our Chandler clinic, which is a highly controlled environment. We will soon open a new Mesa location that will be just as controlled. Also, Neurology Associates now also offers telehealth video appointments with our neurologists, naturopathic physician/counselor, and psychiatric nurse practitioner.
Steps We Are Taking:
Please feel free to call us at 480 800 4890 with any questions about treatment during the COVID-19 pandemic.
Neurology Associates is doing its part to reduce patients’ exposure to the COVID-19 coronavirus. Patients who request it may conduct their neurology, counseling and behavioral appointments with our neurologists, counselor and psychiatric nurse practitioner over audio-video. (Please note, depending on condition, some new patients may need to see their neurologist in-person for the first visit. Call 480 800 4890 for more information.)
We suggest patients who are more susceptible to the novel coronavirus, who are ill or think they may be ill, have family members who are ill, or who may be under quarantine, take advantage of this service if possible. Otherwise, you do not have to cancel your in-person appointment. The federal government has eased telehealth requirements as COVID-19 spreads.
The ability to meet with your doctor over telephone and video is most important for patients at risk of falling gravely ill from COVID-19. According to the Centers for Disease Control, that population includes people, regardless of age, with underlying and/or chronic health conditions, including high blood pressure, diabetes, heart disease, cancer, respiratory problems and more.
Neurology Associates strongly recommends susceptible patients, especially, take advantage of this service to protect yourself and your family. To date, there is no vaccine or herd immunity for COVID-19. The ability to use telemedicine during the COVID-19 outbreak also offers greater protection from the flu, which remains in full swing.
Please note that, unfortunately, we cannot take new telehealth neurology patients during this time. We continue to provide in-person appointments in a controlled environment.
Also, the cancelation policy for telehealth visits is the same as if you canceled an in-person visit. Canceling a telehealth visit with less than 24 hours’ notice will result in a $50 fee.
If you have questions and/or think a telehealth appointment may be the right option for you during COVID-19, call us at 480 800 4890. Many insurers are relaxing their telehealth requirements because of COVID-19. We work with a number of insurance companies so we cannot promise in this document that yours is covering telehealth, but we will check for you when you make or change your appointment. If we encounter any issues, we will call you.
Using telehealth video is simple. All you need is a smartphone, tablet, laptop or desktop computer with video and audio capabilities, and an updated internet browser. Please be sure to enable your camera and audio settings to use this service.
Have you wondered whether you or a loved one with Parkinson’s or essential tremor might benefit from a Deep Brain Stimulation (DBS) implant? April, which is Parkinson’s Awareness Month, is a great time to get some answers.
Dr. De Lima will discuss some of the signs that often qualify patients for DBS, which helps manage Parkinson’s and essential tremor symptoms in ways medication may not be able to do. She will also take questions from attendees.
There is no cost to attend – this event is free courtesy of Abbott. For registration information, send an email to firstname.lastname@example.org.
Many people with neurological conditions, including Parkinson’s, epilepsy, dementia and multiple sclerosis, have reason to be concerned about the COVID-19 outbreak. That’s why it is critical to follow health officials' guidelines -- including social distancing, washing hands frequently, isolating or even quarantining at home -- and to take additional steps to ensure safety from this unprecedented virus. One of those extra steps entails self-education. As such, we have curated some information, below, from reliable sources about COVID-19 and specific neurological conditions.
Above all, please check in with your neurologist (which you may now do over a video-enabled phone, tablet, laptop or computer here at Neurology Associates) with any concerns. We want all our patients to stay as safe and healthy as possible during this global event.