Ali Hajaig | CEO
Ali is a founding partner of Neurology Associates Neuroscience Center. He has extensive health care administration experience in the United States and has done business in the Middle East, Africa and Europe. He received the National Nurse-Led Care Consortium Innovation Champion Award in 2009, and The Phoenix Business Journal Outstanding CFO Award in 2015. He earned his Master of Public Administration degree from Arizona State University and is currently working on his PhD in Justice and Social Transformation.
James L. | Practice Administrator
James has over 16 years of management experience and is working on his degree in Healthcare Management. He finds great satisfaction in making sure his team is happy and working cohesively to provide the best quality experience for the guests of Neurology Associates. In his spare time, he enjoys traveling the world with his wife, collecting Lego and Sideshow Collectables and watching his favorite team in baseball, the Red Sox.
Christina F. | CPC, Billing Manager
Christina is a Certified Professional Coder and Medical Billing Specialist and has been in healthcare since 2001. She earned her Bachelor’s in Organizational Leadership in 2016 at Arizona State University. She has been with us since 2012. Christina enjoys spending time with family.
Claudia A. | Lead Medical Assistant
Claudia earned her medical assistant degree from Pima Medical Institution in 2013. She joined our practice in 2014 and in 2018 became our lead Medical Assistant, supervising all Neurology Associates Medical Assistants. Claudia is a proud mother of three, and is also fluent in English and Spanish.
Ariana V. | Medical Assistant
Ariana is the medical assistant dedicated to Dr. Andrea An. Ariana takes patient vitals and provides information on tests, including MRI, EEG and VENG, ordered by Dr. An. Ariana earned her medical assistant certificate in 2016 and joined Neurology Associates in 2017. She most enjoys providing care that helps patients address their conditions with as much confidence and knowledge as possible. In her off hours, Ariana loves spending time with her son.
Andrea Y. | Medical Assistant
Andrea, who is also a Licensed Professional Nurse, joined our team in 2017 in the Mesa clinic. She is the Medical Assistant assigned to Dr. Julius Charlie, and is fluent in English and Spanish. Andrea earned her LPN nursing degree from Gateway Community College where she is currently working on a Registered Nursing degree. Andrea has a background as a Care Navigator helping patients sign up for government aid programs and the Health Insurance Marketplace.
Alisa H. | Medical Assistant
Alisa is a certified medical assistant working alongside Dr. Marianne De Lima. Alisa’s core role is to communicate treatment plans and strategies between patients and Dr. De Lima, and she does this with a focus on compassionate care. Alisa enjoys helping movement disorder patients improve their quality of life. She joined Neurology Associates in 2019 and brought with her three years of experience as a medical assistant in the neurology field. In her off hours, Alisa looks forward to spending time with her husband and son, and doing interior decorating.
Amber P. | Medical Assistant
Amber is the dedicated medical assistant for psychiatric nurse practitioner Kerby McDonald and works hard to ensure patients get the best care. Much of her role entails communicating treating plans and strategies between patients and Kerby McDonald. Amber also helps MRI patients prepare for their exams, and schedules EMG and VENG procedures. Amber came to Neurology Associates in 2019 with eight years in the medical field and one year in behavioral health. She is a certified allergy and phlebotomy technician. In her spare time, Amber likes to travel, hike and do photography.
Cadence F. | Medical Assistant
Cadence works alongside Neurology Associates’ physicians at the Chandler location to care for patients. By the time she joined Neurology Associates in 2019, Cadence held more than four years’ experience working in neurology and psychiatric practices. She earned her medical assistant certificate in 2013 and also is trained in VENG and EMG procedures. Cadence looks forward to help patients each day, and learning more about medical conditions and treatments. Outside of work, Cadence enjoys traveling and spending time with her daughter.
Jissel A. | Medical Assistant
Jissel is the dedicated medical assistant for Dr. Brian Rabin. Jissel gathers patient information, takes vitals, and otherwise ensures both patients and Dr. Rabin have everything needed for their appointments. Jissel did her externship at Neurology Associates. Before earning her medical assistant certification and joining the practice in 2019, Jissel spent four years in customer service. In her free time, Jissel enjoys baking and watching Netflix. “Grey’s Anatomy” is her favorite show.
Kelly R. | Medical Assistant
Kelly joined Neurology Associates in 2019 and works as the certified medical assistant dedicated to Dr. Julie Lockwood. She gathers patient data, takes vitals, and ensures patients receive all the information they need. Kelly has devoted much of her career to helping people. She spent almost a decade in customer service and management, with another 18 months in an oncology office. Kelly holds a bachelor’s of science in communication with a concentration in technology from University of Phoenix, as well as her medical assistant certification from Pima Medical Institute. When she is not providing patient care, Kelly spends time with her fiancé, their two dogs, and family and friends.
Anil P. | MRI Technologist, MR Safety Officer
Anil joined Neurology Associates in 2019 with 11 years of experience as an MRI expert and as one of the few Magnetic Resonance Safety Officers in the world. This means he is uniquely qualified to ensure patient safety before and during MRI exams. Anil also holds American Registry of Radiologic Technologists certifications in MRI, CT and radiography. He spent 10 years conducting MRI scans in a Level 1 trauma center, which contributed to his distinctive, compassionate approach. “If I can make a patient laugh, that makes my day here at Neurology Associates,” Anil says. “Half of the population we get is claustrophobic and I am very good with these patients.” Anil has earned a number of awards, including one for Outstanding Performance in Radiologic Science from the Joint Review Committee in Education in Radiologic Technology, United State Department of Education, and the All Star award from the Robert Wood John Health Care System for excellence in patient care. Anil practices meditation each day, and enjoys traveling and being in nature.
Melanie H. | MRI Technologist
Melanie has worked in the medical field for 15 years, and as an MRI technologist since 2013. She joined Neurology Associates in 2019. Melanie goes to great lengths to ensure her patients remain safe, comfortable and informed throughout each MRI exam. Melanie holds a bachelor’s degree in sociology and child development from Arizona State University. She earned her MRI certification in 2013. Outside of work, Melanie enjoys traveling, being in nature, playing tennis, good food and spending time with friends.
Alaina L. | R.EEG.T Technician
Alaina has a Bachelor’s Degree in Psychology and an Associate’s Degree in Neurodiagnostics. She became board certified as an R.EEG.T Technician in 2014 and has been working in the field for 5 years. She enjoys making sure her patients are well taken care of and comfortable during their tests. When not at work she enjoys spending time with her husband, whether it be traveling, watching sports, or playing with her five cats.
Patricia G. | EEG, EMG & VENG Technician
Patricia earned her Associates of Applied Science and EEG/END Technology degree from Gateway Community College in 2014. She worked at Chandler Regional Medical Center as an EEG Technician and at Barrow Neurological Institute as an IONM Technician. Before the medical field, Patricia owned her own catering and craft service company in Phoenix and worked as a personal assistant helping busy families with caring for elderly parents.
Christine B. | EEG, EMG & VENG Technician
Christine earned her Associates of Applied Science in Electroneurodiagnostics/EEG Technology from Gateway Community College and became Board Registered in 2017. She also earned an Associates Degree in Liberal Arts from Central Arizona College. Christine loves interacting with patients and working in neurology because she finds the brain interesting. In her off time, she enjoys camping, fishing and hanging out with family.
Courtney D. | Patient Coordinator
Courtney has worked at Neurology Associates since 2018. She checks in patients, ensures their information is accurate and on file, and answers any questions. Courtney has extensive experience working with people thanks to a number of years of office employment as well as education in clinical psychology. She holds a bachelor’s in clinical and counseling psychology, and has completed four years of clinical psychology graduate school. She enjoys interacting with and helping patients. Away from work, Courtney loves to read. She also considers “nerdy and informational” movies and television shows “some of the best things ever,” and calls herself a Disney fanatic and cat person.
Susana O. | Front Desk Associate
Susana is one of the friendly faces greeting patients and checking them in, scheduling appointments and otherwise helping Neurology Associates guests when they come into the Chandler practice. Susana joined Neurology Associates in 2019. She has prior experience working in the medical field, has worked as a caregiver, and is attending school to earn her nursing degree. Susana loves helping patients and working with her colleagues. In her free time, Susana enjoys traveling, being with family, fishing, eating, and shopping.
Zahira L.| Front Desk Associate
Zahira is one of Neurology Associates’ dedicated front desk personnel at the Chandler practice.She enjoys making people feel welcome when they walk into the office. By the time she joined Neurology Associates in 2019, Zahira had worked in customer service for more than nine years. She wants to earn a degree in the medical field. In her off hours, Zahira enjoys spending time with her husband and family.
Ari K. | Medical Records
Ari handles patient medical records and staffs the front desk for Neurology Associates. She works with external providers to ensure all records are sent and received, and helps with important audits. Ari joined Neurology Associates in 2019 after working in customer service. She likes that her work helps people in a tangible way. In her free time, Ari enjoys taking her dogs to the dog park, and spending time with family and friends. She also really likes Marvel and horror movies.
Jennifer U., CPC | Billing Specialist
Jennifer has worked in various aspects of the medical field for 15 years, including front office, back office and billing. She is a Certified Medical Coder and joined our practice in 2012. She currently has 10 years of experience in billing for primary care and neurology. She enjoys spending time with her family in outdoor activities.
Ghadir H. | Billing Specialist
Ghadir earned her Accounting Administration degree in Canada and has worked in the financial field in the United States since 2014. She is bilingual, speaking English and Arabic, and has extensive customer service and sales experience.
Rita A. | Scheduling Coordinator
Rita joined our team in 2017 with 20 years of experience in the medical field including Office Supervisor, front desk, scheduling, authorizations, and medical records to name a few. She is fluent in English and Spanish. Rita loves to cook and when she’s is not working, she’s a volunteer chef for various fundraisers benefiting cancer survivors.
Cameo H. | Scheduling Coordinator
Cameo is working on his Marketing degree at Chandler Gilbert Community College. He joined our team in 2015 and previously, he was a Certified Diamontologist for 10 years. In addition to helping patients schedule their appointments, he owns his own business breeding Bearded Dragons and building reptile enclosures. He enjoys music, and spending time with his family doing physical activities like hiking, and sports.
Hussein H. | Schedule Coordinator
Hussein joined our scheduling team in 2018 with an excellent background in guest services. He is a quick learner and is always eager to help patients with all their scheduling needs. When not working Hussein is furthering his education with general studies.
Prior Authorization/Insurance Verification
Yvette H. | Insurance Verification Coordinator
Yvette trained at Pima Medical Institute to be a Medical Administrative Assistant. She has worked in health care for 15 years, mostly in primary care, in various capacities including verifications, billing and referrals. She joined our practice 3 years ago. She enjoys spending time with her boys and husband and makes amazing designer cakes for friends and family.
Courtney V. | Insurance Verification Coordinator
Courtney joined our team in 2018, coming to us with two years of front office and insurance verification experience. She works remotely from Iowa, where she enjoys spending time with her husband and two daughters.
Valerie M. | Prior Authorization Coordinator
Valerie joined our team in 2013. She has been running our imaging prior authorization and Botox prior authorization / scheduling now for many years. When Valerie isn’t helping patients she loves spending time with her family.
Mercedez C. | Imaging Authorization Coordinator/MRI Scheduler
Mercedez secures authorizations from insurance companies on behalf of patients, and works to get those patients in for procedures as quickly as possible. Mercedez joined Neurology Associates in 2019 with three years’ experience in the authorizations field. She thrives on providing the best service to patients. When she’s not working, Mercedez enjoys shopping, watching sports, and being with family and friends.
Kristen S. | Prior Authorization Coordinator
Kristen has worked in prior authorizations for 15 years in various specialties including oncology, and sports medicine. She is trained as a medical assistant and earned her certification in Clinical Back Office from the International Institute of the Americas. When Kristen is at home, she enjoys spending time with her two horses, Thor and Belle.